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5 Ready-Made SMS Templates for Business That Drive Engagement: Real-World Examples That Work

Uploaded May 12, 2025 10 mins read

Introduction: Why Writing SMS Messages Is a Bigger Problem Than You Think

Tunde recently opened a boutique in downtown Lagos. He had the stock, the capital, and a small loyal customer base. But when he sat to send out promotional text messages, he was paralyzed. "What do I say? Will they reply? Am I being too pushy?" He was not alone. There are thousands of Nigerian business owners like hairdressers, vendors, techpreneurs, and fashion outlets who are faced with this same obstacle.

You know that reaching your customers at the right moment and with the correct message will sell the product. But writing that message? That is the hurdle. That is why we created this list of 7 pre-composed bulk SMS templates: so you can copy, modify, and transform without starting from scratch.

These templates are designed specifically for Nigerian businesses in various sectors. Whatever your business whether a restaurant in Port Harcourt, an e-commerce platform in Abuja, or a fashion house in Aba they will help you reach out, engage, and sell.

sms marketing

Why Bulk SMS Still Works in the Business World in Nigeria

Nigeria is among the most mobile connected countries in Africa. With more than 200 million active mobile lines, SMS is a reliable, real-time, and affordable means of communication. Although social media and email are indispensable tools, they end up getting lost in algorithmic feeds or spam boxes.

Nigerian businesses are still using SMS marketing for the following reasons:

  • Direct delivery: Straight to your customer's inbox, no data or apps needed.
  • Increased open rates: 98% of SMS are opened within the first 5 minutes.
  • Ideal for low internet penetration regions: Ideal for businesses that operate in rural and semi-urban regions.
  • Short and punchy: No lengthy text, just 160 characters of action-provoking content.

The truth is: if you're not using SMS, you're losing out on a powerful way of communicating with your customers, especially in a mobile centric economy like that of Nigeria.

How to Use These Bulk SMS Templates Effectively

Before we dive into the templates, let's get some ground rules down to make your messages more effective and successful:

  • 1. Mention Your Business Name and Use a Recognizable Sender ID
    Your clients might not have your number saved in their phonebook. That’s why it’s crucial to clearly mention your business name within the message and also use a branded Sender ID. A recognizable Sender ID (like “Parrotica” instead of a random number) instantly tells recipients who the message is from, builds trust, and increases the likelihood that they’ll read—and respond to—your SMS.
  • 2.Keep It Short and Simple
    Make it 160 characters or less. Be brief. No long intro or jargon.
  • 3. Make a Clear CTA (Call-To-Action)
    Guide the reader on to the next step: Call, Visit, Shop, Register, Reply, etc.
  • 4. Apply the Right Timing
    Don't blast SMS during midnight or office hours. Best times? 9:00 AM to 6:00 PM.

5 SMS Templates for Business That Drive Engagement:

Here are real, functional SMS templates in everyday life—adapted to different circumstances and audiences.

  • 1. Customer Engagement and Retention SMS Templates:
    You don't always need to sell to get customers involved. A thank you or an update can go a long way in winning them over.
  • Template 1: Feedback Request
    "Hi \[Name], hope you enjoyed your recent purchase. We would love to hear from you! Rate us here: \[link] \[Business Name]"
  • Template 2: Exclusive Loyalty Offer
    "Thanks for being a loyal customer, [Name]! Enjoy 10% off your next purchase. Use code LOYAL10 at checkout. [Business Name]"
  • Template 3: Welcome Message
    "Welcome to the [Business Name] family, [Name]! Stay tuned for exclusive offers and updates."

Why These Work: They're personalized, short, and show appreciation, key factors in customer retention.

sms marketing

  • 2. SMS Templates for Event Reminders:
    Missed appointments or poor event attendance? That's not going to happen anymore. Make use of these reminder SMS templates for hassle-free coordination.
  • Template 1: Appointment Reminder
    "Hi \[Name], reminder for your appointment on \[Date] at \[Time]. Please come 10 mins prior. Send YES to confirm. – \[Business Name]"
  • Template 2: Webinar/Event Reminder
    "Reminder! \[Event Name] tomorrow at \[Time]. Attend with us here: \[link] – \[Business Name]"
  • Template 3: Countdown Message
    "1 day till Event Name]! We can't wait to see you. [Business Name]"

Why These Work: They remind people in the right moment, reducing no-shows and keeping your audience engaged.

  • 3. SMS Templates for Fundraising and Donations:
    Running a nonprofit or a charity? These fundraising SMS templates can help you communicate your mission clearly and drive donations.
  • Template 1: Donation Appeal
    “Hi [Name], just ₦1,000 can feed a child for a week. Help us make a difference. Donate now: [link] [Charity Name]”
  • Template 2: Thank You Message
    “Thank you, [Name], for your generous donation! You’ve helped us reach more families today. [Charity Name]”
  • Template 3: Progress Update
    “We’re 80% to our goal! Help us cross the finish line: [link] [Charity Name]”

Why These Work: They’re emotionally driven and outcome-focused, increasing response rates.

  • 4. SMS Templates for Religious and Faith-Based Events:
    Faith communities rely on strong communication. Use these SMS templates to encourage attendance and participation.
  • Template 1: Service Reminder
    “Join us for our Sunday Worship at 9AM. Come as you are and be blessed. [Church Name]”
  • Template 2: Scripture of the Day
    “Today's Word: ‘The Lord is my shepherd; I shall not want.’ Psalm 23:1”
  • Template 3: Special Program Invite
    “You’re invited to our Night of Worship this Friday at 7PM. Don’t miss it! [Church Name]”

Why These Work: They’re timely, warm, and foster spiritual engagement.

  • 5. SMS Templates for Seasonal Campaigns and Festive Greetings:
    Build stronger relationships with seasonal SMS that celebrate your audience.
  • Template 1: New Year Greeting
    “Happy New Year, [Name]! May this year bring joy and success. [Business Name]”
  • Template 2: Ramadan Kareem
    “Ramadan Kareem to you and your family. May peace and blessings fill your home. [Business Name]”
  • Template 3: Independence Day Promo
    “Celebrate Nigeria @ Independence! Enjoy 15% off all items this weekend only. [Business Name]”

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Why These Work: They’re emotionally relevant and culturally grounded, especially for Nigerian audiences.

Tips for Writing Effective Business SMS Templates

  • Be brief and concise: 160 characters is the target.
  • Personalize: Use names where possible.
  • Create a CTA: Tell recipients what to do next.
  • Comply: Always include opt-out details when required.
  • Test & monitor: Open and response rates must be measured.

Frequently Asked Questions (FAQ)

  • Q1: What is the most successful SMS template for gaining new customers?
    A welcome message with a future incentive or advantage works.
  • Q2: How does SMS enable fundraising for nonprofits?
    SMS creates an instant emotional connection and is best suited for time-sensitive campaigns.
  • Q3: Are these templates usable with Parrotica's platform?
    Absolutely! All the templates here are completely compatible with Parrotica's bulk SMS capabilities.
  • Q4: Do you need to customize these templates to different audiences?
    Yes. The more you personalize your message, the greater the engagement.

Conclusion

Templates are a great place to begin, but personalization and timely delivery are the hallmarks of true strength. With Parrotica, you can deliver bulk SMS that is personal, targeted, and effective every time!

Care to give these templates a spin? [Sign up now on Parrotica and deliver your first campaign in minutes!]